There are two elements of your 4-Day Course purchase: your Course Fee (Regular / Early Bird) and your Accommodation Cost (if applicable).
Item | More than 60 Days Before Course | 60 to 30 Days Before Course | 30 to 14 Days Before Course | Less than 14 Days Before Course |
---|---|---|---|---|
Course Fee (Early Bird / Regular Price) | 100% transfer to a future course | 80% transfer to a future course | 50% transfer to a future course | No transfer/refund |
Accommodation Cost | 100% refund | 80% refund | 50% refund | No refund |
If you cancel your attendance, your course fee is not refundable in cash.
You have two options:
If you transfer your course fee to someone else for the same course, the course fee retains its full value, and the new attendee can join at no extra cost.
If you choose to transfer your course fee to a future course, the value retained depends on when you notify us in advance to the original course date:
If you don’t attend the course without notifying us, your course fee cannot be refunded or transferred.
A 5% processing fee applies to all transfers to a future course. However, you may transfer your registration to another person at no fee anytime.
If you have already cancelled your original attendance and transferred to another course, you cannot make another cancellation & transfer. You can only do so once per purchase.
If you cancel your attendance and you’ve booked to stay with us, your accommodation cost can be refunded in cash.
You have two options:
If you transfer your accommodation cost, deposit, and course fee to someone else for the same course, the accommodation cost retains its full value, and the new attendee can join with no extra payment.
If you choose to refund your accommodation, the value refunded depends on when you notify us in advance to the original course date:
If you don’t attend the course without notifying us, your accommodation cost cannot be refunded or transferred.
A 5% processing fee applies to all refunds. However, you may transfer your accommodation cost along with your deposit and course fee to another person for the same course at no extra charge.